FREQUENTLY ASKED QUESTIONS

What does LifeLead actually do?

LifeLead is an all-in-one CRM and communication platform built specifically for pregnancy centers. It consolidates calls, texts, emails, social media messages, voicemails, and form submissions into one HIPAA-compliant inbox, responds to new inquiries within 30 seconds, sends automated appointment reminders, tracks lead outcomes, and gives your team a mobile app to stay connected on the go.

What is Ava?

Ava is LifeLead's AI-powered booking assistant. It responds to texts, chats, missed calls, and form submissions and books appointments directly into your calendar, without staff involvement. Ava runs whenever you choose, including after hours and on weekends. It is currently available as a waitlist feature in the Premium plan.

What is PrayPal?

PrayPal is LifeLead's donor engagement tool. It allows centers to send updates, prayer requests, and testimonials directly to donors, which supports fundraising and keeps your support base engaged between campaigns.

Is LifeLead HIPAA-compliant?

Yes. All data is encrypted and stored securely. LifeLead requires a Business Associate Agreement (BAA) with every partner center and provides transparent audit controls. There is no additional setup required to be compliant.

Is the mobile app HIPAA-compliant?

Yes. The LifeLead mobile app is fully HIPAA-compliant. Client data is protected, and your personal phone number is never visible to clients.

Is LifeLead right for a small center with a limited staff?

Yes. The unlimited users plan means you can add every staff member and volunteer without additional cost. The automated features, including auto-text responses, reminders, and smart follow-up alerts, are specifically valuable for small teams because they do the follow-up work that a stretched staff cannot consistently do manually.

Do I need to be tech-savvy to use LifeLead?

No. LifeLead was designed for pregnancy center teams, many of which include volunteers and staff without a technical background. The interface is built for ease of use, and the onboarding process walks your team through every step.

What happens if we need help after onboarding?

LifeLead provides ongoing support. You are not left on your own after the initial setup.

How many users can we add to LifeLead?

Unlimited. There is no per-user fee at any plan level.

How much does LifeLead cost?

LifeLead's Advanced plan is $299 per month on an annual subscription, which works out to under $9 per day. The Premium plan, which includes Ava AI booking, social media scheduling, calendar integration, and call recording, is $449 per month annually. Both plans include unlimited users, calls, texts, and form submissions.

Is there a contract?

LifeLead offers monthly and annual billing. Annual billing gives you the lowest per-month rate. There is no long-term contract required.

What is the 60-day money-back guarantee?

If you sign up and are not completely satisfied within 60 days, LifeLead will refund your money with no questions asked. This is called the "I Wish I Knew About This Sooner" Guarantee.

Does LifeLead generate leads for our center?

No. LifeLead converts and manages leads. It does not run ads or drive traffic to your website. For lead generation, LifeLead works best in combination with pro-life marketing agencies like Life Advancement Group, Filla Life Media, or Stories Marketing. LifeLead is what captures and converts the leads those campaigns generate.

How long does it take to get set up?

Most centers are fully up and running within a couple weeks. LifeLead includes white-glove onboarding with live training calls, how-to videos, and a robust Help Portal. Support is included at no extra cost.

Where We Serve

We Have Partners in 33 States Across the Nation.

We've Connected Thousands of Women to Pregnancy Centers, Just Like Yours

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